Shipping Policy
At RIDEO, we strive to provide a seamless and reliable shipping experience for our valued customers across Australia. Please take a moment to review our standard shipping policy to understand how we handle the delivery of your orders.
Shipping Methods and Carriers:
We offer standard shipping for all orders within Australia. Our trusted shipping carriers ensure that your packages are handled with care and delivered in a timely manner. The specific carrier used may vary depending on the size, weight, and destination of your order.
Australia Post – http://auspost.com.au/track/
Allied Express – http://alliedexpress.com.au/
Order Processing Time:
Once your order is successfully placed and payment is confirmed, our team works diligently to process your order. Most orders are processed and shipped within 1-2 business days. Please note that processing time may vary during peak seasons or promotional periods. We strive to keep you informed of any delays or changes in processing time.
Shipping Time:
The shipping time refers to the duration it takes for your package to reach its destination after it has been shipped from our warehouse. The shipping time may vary based on the shipping address and the carrier's delivery schedule. As an estimate, standard shipping within Australia typically takes between 1 to 5 business days. Please note that unforeseen circumstances such as weather conditions or transportation disruptions may affect the actual delivery time.
Shipping Charges:
The shipping charges will be clearly displayed before you finalize your order. Please note that additional charges may apply for express or expedited shipping options, which will be displayed during checkout for your selection.
Tracking Your Order:
To ensure transparency and convenience, we provide tracking information for all shipped orders. Once your order is dispatched from our warehouse, you will receive an email notification with a tracking number and instructions on how to track your package. You can easily track your order's progress online, allowing you to stay updated on its estimated delivery date and any potential delivery status changes.
Delivery Address and Signature:
Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or mis deliveries. Additionally, some orders may require a signature upon delivery as a security measure. If you are unavailable to sign for the package, the carrier may leave a notification with instructions for rescheduling delivery or collecting the package from a nearby depot.
Shipping Restrictions:
While we strive to serve customers across Australia, certain remote or restricted areas may have limitations or longer delivery times. If your shipping address falls within such an area, we will notify you promptly regarding any potential delays or alternate delivery options.
International Shipping:
At this time, we only offer shipping within Australia. We do not currently provide international shipping services. We apologize for any inconvenience this may cause.
Please note that this shipping policy is subject to change without prior notice. Any updates or modifications to our shipping procedures will be reflected on our website.
